• HOME

KONE Hotel life

What is predictive maintenance?

In short, it’s a service that uses AI-based analytics to identify and fix potential issues in your elevators and escalators before they cause problems. Our predictive maintenance is called KONE 24/7 Connected Services.

Hotel visitors can be critical

Considering the amount of online reviews and social media coverage, the meaning of guest experience is crucial. This is why predictive maintenance is a must-have, if you are looking to ensure a pleasant stay and maintain a good brand image. A sense of reliability is easy to lose and hard to earn back.

img_better-brand-image-951x535

Better brand image:

Avoiding major problems means better customer experiences, better reviews, and together with superior service, justifies premium room prices.

img_smooth-people-flow-951x535

Smooth people flow:

Intelligent predictive maintenance reduces disruptions and improves people flow during peak hours.

KONE Hotel life

img_less-downtime-fewer-complaints-951x535

Less downtime, fewer complaints:

Automatic reporting and analysis of issues makes it possible to reduce downtime and guest complaints.

img_optimizing-through-data-951x535

Optimizing through data:

With cutting-edge data, it’s easier to optimize people flow, prolong equipment lifetime, and make informed investment decisions.

“Hotel visitors are paying for the whole experience. If something goes wrong – it’s no good. In a way, KONE 24/7 Connected Services is like insurance to avoid negative feedback.”

Kristoffer Ekström, Sales Manager, KONE Finland

Contact us

Sample form


If you're requesting a service call out or repair please contact KONE’s 24/7 Customer Care Centre on 1300 362 022. For general enquiries, please fill in the form below.




+64







My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|Maintenance|24/7 Connected Services|Other
Equipment/service type *|Elevators|Escalators|Autowalks|Advanced People Flow solutions


Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our Privacy Statement.


Cookies

This site uses cookies in order to provide you with the best user experience. You consent to the use of cookies by continuing the use of the site without changing your browser settings. You can change your browser settings and preferences at any time. For further information on cookies, please see our privacy statement.

WELCOME TO KONE!

Are you interested in KONE as a corporate business or a career opportunity?

Corporate site

Would you like to find out more about the solutions available in your area, including the local contact information, on your respective KONE website?

Your suggested website is

We couldn't determine a local website for you

Go to your suggested website