Contact us

How can we help you today?

For 24 hour Customer Service, call 0800 775 663

Use this number to place a service call or report an emergency. For sales or other enquiries, please fill in our contact form.

KONE CUSTOMER SERVICE

Contact KONE’s 24/7 Customer Care Centre on 0800 775 663 to place a service call for general maintenance issues and repairs.

You can also email us at KEA.ServiceCentre@kone.com

EMERGENCIES AND CRITICAL ISSUES

To report an emergency such as passenger entrapment or report critical equipment issues and disruptions, please contact KONE's 24/7 Customer Care Centre on 0800 775 663.

OUR OFFICES

KONE has service centers and sales offices across New Zealand.

For general enquiries, account information and invoicing-related questions, please contact your local branch via the link below.
Select your city

How can we help you

Please fill in the form and we'll contact you as soon as possible

Sample form

How can we help you?

If you're requesting a service call out or repair please contact KONE’s 24/7 Customer Care Centre on 1300 362 022. For general enquiries, please fill in the form below.

First name

Last name

Company

Phone (Type the number in international format without spaces, e.g. +647749612345)

+64

Address

City

Postcode

State

I am a KONE customer

My enquiry is about

Equipment/service type *|Elevators|Escalators|Autowalks|Advanced People Flow solutions

Tell us how we can help you, including project / site name, address and other details.

How would you like to be contacted?

I would like to be contacted by phoneI would like to be contacted by emailPlease do not contact me

I would like to receive relevant content from KONE including marketing messages via email

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Contact us

For 24 hour Customer Service, call 0800 775 663

KONE CUSTOMER SERVICE

EMERGENCIES AND CRITICAL ISSUES

OUR OFFICES

How can we help you

Sample form

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WELCOME TO KONE!