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Contact us

How can we help you today?

For 24 hour Customer Service, call 0800 775 663

Use this number to place a service call or report an emergency. For sales or other enquiries, please fill in our contact form.

Contact us - KONE New Zealand

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Contact KONE’s 24/7 Customer Care Centre on 0800 775 663 to place a service call for general maintenance issues and repairs.

You can also email us at



To report an emergency such as passenger entrapment or report critical equipment issues and disruptions, please contact KONE's 24/7 Customer Care Centre on 0800 775 663.



KONE has service centers and sales offices across New Zealand.

For general enquiries, account information and invoicing-related questions, please contact your local branch via the link below.
Select your city

How can we help you

Please fill in the form and we'll contact you as soon as possible

Sample form

If you're requesting a service call out or repair please contact KONE’s 24/7 Customer Care Centre on 1300 362 022. For general enquiries, please fill in the form below.


My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|Maintenance|24/7 Connected Services|Other
Equipment/service type *|Elevators|Escalators|Autowalks|Advanced People Flow solutions

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our Privacy Statement.


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