Contact us - KONE New Zealand

Contact us

Our Customer & Service Admin team are ready to take your call

0800 775 690

For all your elevator service needs, we are here with expert help. Whether it's a query about your account, schedule in an elevator service or any general enquiries, our team is ready to take your call and help!

Contact us - KONE New Zealand

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Contact our Customer Service & Admin team on

0800 775 690 for all your elevator service needs.

You can also email us at



To report an emergency such as passenger entrapment or report critical equipment issues and disruptions, please contact KONE's 24/7 Customer Care Centre on 0800 775 663.



KONE has service centers and sales offices across New Zealand.

You can browse the locations and office details via the link below.
Select your city

How can we help you

Please fill in the form and we'll contact you as soon as possible

Sample form

If you're requesting a service call out or repair please contact KONE’s 24/7 Customer Care Centre on 1300 362 022. For general enquiries, please fill in the form below.


My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|Maintenance|24/7 Connected Services|Other
Equipment/service type *|Elevators|Escalators|Autowalks|Advanced People Flow solutions

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our Privacy Statement.


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